Posts Tagged ‘email’

Social networking and blogs now more popular than email

Monday, March 9th, 2009

It wasn’t too long ago that social networking was more popular than porn. Now it appears they, along with blogs, have overtaken that perpetual necessity, email.

A Nielsen Online report says two thirds of us now use what it calls “Member Communities,” which includes both social networks and blogs. MCs now make up “the fourth most popular category online – ahead of personal email,” says Nielsen Online. The others are search, portals, and PC software.

Nielsen Online says:

Facebook - the world’s most popular social network - is visited monthly by three in every 10 people online across the nine markets in which Nielsen tracks social networking use. Facebook has its greatest reach in the UK market 47%. Orkut in Brazil has the largest domestic online reach 70% of any social network in these markets.

The use of MCs grew by more than 10% in the UK last year, but Brazil has the highest penetration see chart. Nielsen Online says:

Among the markets Nielsen measured, penetration of visits to social networks and blogs was highest in Brazil, where 80% of the online audience visits such sites. The share of overall Internet time for which social networks and blogs account is also highest in Brazil, where nearly one in four 23% of minutes spent online is spent on these sites. Following Brazil was the UK, where over one in six minutes 17% is spent on these sites.

via Social networking and blogs now more popular than email, says Nielsen | Technology | guardian.co.uk.

Did Marketing Charts Just Justify Spam?

Friday, February 20th, 2009

Marketing Charts is one of my favorite bread and butter blogs for getting recent marketing reports. They just posted another interesting study today that says consumers who receive emails from a company are 50% more likely to buy their product.

I have the same concerns of a self-selection bias with this report as well. Likely people who are receiving these emails have a positive view of the company to begin with. I don’t believe the logic is “if a user receives an email, they’re more likely to buy”.

Dell’s experiences with Twitter hint that these trends have more to do with keeping in contact with your customers with relevant information instead of blanketing the landscape with your message.

Key study findings:

* 57% of consumers feel they have a more positive impression of companies when they receive email from them.

epsilon-email-favorability-impression-positively-improve-january-2009.jpg

* 40% said that simply receiving email has a positive impact on their likelihood to make a future purchase a company.

* 71% remember email communications when making purchases at the sending company’s web site.

* 50% said they’re more likely to buy products from companies who send them email, whether their purchases are online or at a place of business.

* One-third said they usually visit sites directly instead of clicking on an email link.

The survey also captured activities that may not be measurable by typical email marketing platform, Epsilon said. For example, 33% of respondents said they usually visit sites directly, instead of clicking on an email link. In the retail category, 67% of respondents said they purchased products offline as a direct result of receiving an email from a retail company.

via Email Increases Likelihood to Buy by 50%.